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Author Topic: Maine: Sale of EMMC dialysis clinics stirs concerns about patient safety  (Read 5315 times)
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« on: July 11, 2012, 05:41:45 PM »



By Jackie Farwell, BDN Staff
Posted July 10, 2012, at 6:33 p.m.   


BANGOR, Maine — The proposed sale of Eastern Maine Medical Center’s dialysis clinics to a for-profit corporation roused concerns Tuesday about the safety of patients seriously ill with kidney disease.

The hospital has signed a letter of intent with Colorado-based DaVita Inc., one of the country’s largest for-profit dialysis chains, to transfer ownership of its kidney dialysis clinics in Bangor, Ellsworth and Lincoln, as well as its home dialysis program. The deal also calls for DaVita to take over management of inpatient acute dialysis services at the hospital.

Dialysis is a procedure that involves filtering toxins from the blood of patients who have diseased kidneys. Many dialysis patients are older and suffering the effects of years of diabetes.

At a sometimes heated public hearing on the sale at Spectacular Event Center, a nurse’s union and patient advocates spoke out against the deal, concerned that DaVita will put profits ahead of patients and highjack local doctors’ decisions about patient care.

Officials with DaVita and EMMC, as well as some dialysis nurses who contradicted the union, argued that the company beats EMMC on many quality measures and has the expertise to better manage the clinics.

No patients of EMMC’s dialysis clinics testified at the hearing.

“When you assign a dollar value to each dialysis patient, you start down a certain path,” said Carl Ginsburg, an attorney for the National Nurses United union who has represented DaVita patients in cases against the company. “How will you recoup that investment? That has been the central concern of DaVita management from its inception.”

DaVita officials said the company’s clinical outcomes are among the best in the industry, leading to fewer infections and lower mortality rates. The company serves about 142,000 patients nationwide.

David Roer, a DaVita nephrologist and group medical director, said patient safety is a top priority for the company. The ownership change will leave decisions about patients’ care in the hands of their doctors, he said.

“The final decision is with the patient’s physician, it’s not made by a suit in Denver,” Roer said.

Tuesday’s hearing on DaVita’s application to buy the clinics was held under a state review process for health care projects known as certificate of need. A unit of the Department of Health and Human Services will review the application and recommend to the commissioner that it either be approved or denied. A preliminary recommendation is expected in August.

Neither the company nor EMMC have disclosed a sale price. A document submitted under the state review process states that the capital expense totals more than $10 million.

DaVita would purchase the clinics and EMMC’s home dialysis program under a subsidiary called Total Renal Care, Inc. It would assume management of the acute inpatient dialysis program at the hospital under a subsidiary called DVA Renal Healthcare and Patient Pathways.

DaVita’s purchase of the clinics would mark the company’s first foray into Maine. DaVita and competitor Fresenius Medical Care, which operates 10 clinics in Maine, run two-thirds of all dialysis clinics in the country.

Kathy Day, a patient advocate and registered nurse who formerly worked at EMMC, has spoken out against the sale, saying the loss of local control could put patients’ lives at risk.

Day became concerned about the deal after learning that DaVita, operator of more than 1,800 clinics in 43 states, is facing legal challenges on several fronts. Last week, the company settled a whistle-blower lawsuit over the use of an anemia drug for $55 million.

Day said she fears that if DaVita takes over the clinics, dialysis patients in northern Maine could be discharged against their will for complaining about substandard care and left with no other treatment options.

She highlighted the case of Larry Hall, a former DaVita patient in Wilmington, N.C. Hall had been a patient for nine years when he received a letter in November 2007 informing him that the facility would no longer treat him, “effective immediately,” because he had placed “extensive limitations” on the clinic’s staff.

The letter, from a DaVita attorney, included a list of clinics run by other companies where Hall could get treatment. The closest was more than 50 miles away.

Hall had challenged the clinic’s management about his care, saying poorly trained DaVita staff used the wrong needles on him, causing scarring and other complications that have required multiple surgeries to correct.

“It was like people off the street, not trained properly,” Hall said recently of the clinic’s staff. “They wanted to get patients in and out as fast as they could.”

Hall had sued the company for negligence and eventually won a $10,000 jury award. Federal regulators also found the clinic violated Medicare rules by dismissing him without notice.

For the last several years, Hall has received his dialysis treatments at the emergency room of a local hospital.

A DaVita spokesman said recently that federal privacy laws prevent the company from commenting on individual cases, but involuntary discharges are undertaken only when patient or staff safety is at risk. Because such dismissals are rare, the company doesn’t specifically track them, but they represent far less than one percent of DaVita’s total patient population, spokesman Vince Hancock said in a May 23 email.

DaVita was chosen as the best operator for the clinics after a lengthy due-diligence process, according to EMMC’s chief medical officer, Dr. James Raczek. If the sale is approved, the same doctors will oversee patients’ treatment and most of the clinics’ nurses have accepted job offers with DaVita, he said. DaVita will also operate under the same state and federal regulations as EMMC, he said.

Strict regulations and the highly specialized nature of dialysis programs have led most hospitals across the country to sell their outpatient clinics.

More than 80 percent of the nation’s 5,000 dialysis clinics are now for-profit, according to an analysis of the industry by journalism nonprofit ProPublica. Financial incentives encouraged for-profit operators to get into the dialysis game. The shift dates back to 1972, when Congress voted to extend Medicare coverage to nearly anyone diagnosed with kidney failure, including full payment for dialysis and kidney transplants.

Some nurses are worried that staffing ratios will be slashed at the clinics. The national nurses union and the Maine State Nurses Association organized a press conference opposing the sale ahead of Tuesday’s hearing.

A DaVita official said the company may in fact add staff to meet rising demand for dialysis services.

The application documents state that DaVita is interested in exploring opening a new outpatient dialysis clinic in Dover-Foxcroft and shifting more clinic patients to the home-dialysis program.

Sandi Hennig, a registered nurse and union member who works at the acute dialysis unit in the hospital, said DaVita is bound to have some patient complaints as one of the nation’s largest dialysis companies.

“You can pick any Fortune 500 company and find people who are unhappy with it,” she said during a break at the hearing. “You can find people at Eastern Maine who aren’t happy with the care.”

Many nurses who treat dialysis patients support the deal, encouraged that DaVita’s expertise and corporate resources will mean EMMC can upgrade old dialysis equipment and improve care, she said.

Dr. Michael McGoldrick, a nephrologist who treats EMMC dialysis patients, denied claims at the meeting that local doctors are cashing in on the DaVita deal. He and his physician partners will be compensated by DaVita under the same agreement they have with EMMC, he said.

“I stand to make zero dollars on this deal. My partners stand to make zero dollars on this deal. We essentially, using the expression, have no skin in the game. We are merely looking at what’s best for patients,” McGoldrick said.

Portions of DaVita’s April 11 application related to the allocation of the sale money, the fee arrangement between DaVita and EMMC for the inpatient program, and agreements for physicians overseeing the clinics were blacked out.

DHHS is accepting further public comments on the sale over the next 30 days.

http://bangordailynews.com/2012/07/10/health/sale-of-emmc-dialysis-clinics-stirs-concerns-about-patient-safety/
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« Reply #1 on: July 11, 2012, 06:14:02 PM »

These sales are becoming very frequent throughout the U.S.  In NYC where I reside I tell people not to worry as it does not matter who owns the centers as they all must compile with the same federal and state regulations. 

I know some patients lose some services as nonprofits tend to offer their patients more than
for-profit companies.  As long as Davita and Fresenius are buying up centers as they expand, this trend will continue and change can be difficult.
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Back to In-Center Hemo August 2009 (Too Many Hours)
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« Reply #2 on: July 12, 2012, 04:37:38 PM »

Have to wonder about compliance sometimes.  Anyway, the article is asking for comments - I'll be sure to send mine!

And I'll add Kathy Day RN and Patient Safety Activist is sounding less than happy to have DaVita moving in:
http://www.youtube.com/watch?v=lz-BNAkJys4
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Proud member of DialysisEthics since 2000

DE responsible for:

*2000 US Senate hearings

*Verified statistics on "Dialysis Facility Compare"

*Doctors have to review charts before they can be reimbursed

*2000 and 2003 Office of Inspector General (OIG) reports on the conditions in dialysis

*2007 - Members of DialysisEthics worked for certification of hemodialysis
technicians in Colorado - bill passed, renewed in 2012 and 2019

*1999 to present - nonviolent dismissed patients returned to their
clinics or placed in other clinics or hospitals over the years

On my tombstone: He was a good kind of crazy

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« Reply #3 on: July 12, 2012, 06:22:32 PM »

I, personally, know Kathy Day and when we first discussed this situation, I put her in touch with those who helped her with this venture (the hearing, etc).. The people that she is working with are the best you can get when it comes to knowing all the details of providers, etc.
I would encourage everyone who has had bad experiences in a Davita unit to write as there are only about 25 days left for open comment --- Kathy, by the way, has been a wonderful advocate for hospitalized patients and has taken on this venture. I would have been at the hearing with her, but due to health reasons I was unable to do such

If you wish to email regarding your negative experiences at a Davita unit, please send to this person
Larry Carbonneau -- Larry.Carbonneau@maine.gov

As far as all facilities are basically the same as they have to follow the same federal regulations is not necessarily true - just take a look at the inspection reports for California at our site www.qualitysafepatientcare.com and you will soon learn of the mistakes that are made
Roberta
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« Reply #4 on: July 14, 2012, 01:21:19 PM »

Great to see you have been on it Roberta!!!!!!    :thumbup;
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*Doctors have to review charts before they can be reimbursed

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*2007 - Members of DialysisEthics worked for certification of hemodialysis
technicians in Colorado - bill passed, renewed in 2012 and 2019

*1999 to present - nonviolent dismissed patients returned to their
clinics or placed in other clinics or hospitals over the years

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« Reply #5 on: July 15, 2012, 08:34:34 PM »

There seems to be approx.  17 dialysis centers in Maine.  I noticed that at least some of the others are owned by Fresenius.  At the very least there is still competition...   I'd really start to worry when Da Vita or Fresenius buys out each other (and all non-profits ) and Mainers are left with no choice of providers. 
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« Reply #6 on: July 15, 2012, 08:51:59 PM »

I found out last month that my independent center was bought by Fresinius. Waiting to see how that change affects me.
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« Reply #7 on: July 15, 2012, 11:47:05 PM »

[quote/] As far as all facilities are basically the same as they have to follow the same federal regulations is not necessarily true - just take a look at the inspection reports for California at our site www.qualitysafepatientcare.com and you will soon learn of the mistakes that are made
Roberta
[/quote]


All facilities have to follow the same rules of compliance as required by each state's department of health.  What your link shows are those centers that are not in compliance and have incidents in their reports or trends such as high infection rates.  The biggest problem we face is lack of reporting by patients who witness these incidents first hand.  This is why we need better education so people understand their rights for a safe treatment and how/who to report these errors to.   Until this happens, these facilities will continue to get away with these serious infractions.
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« Reply #8 on: July 17, 2012, 05:37:40 PM »

You are asking people to turn on those who are keeping them alive!  - as one of my mentors said, asking the prisoners to turn on the prison guards.  I've seen very few willing to do that - though there have been exceptions.  Looks to me a big problem is the clinics aren't getting inspected like they should be:
http://www.propublica.org/article/led-by-california-inspection-backlogs-weaken-dialysis-oversight  Fox watching the hen house.

I found out last month that my independent center was bought by Fresinius. Waiting to see how that change affects me.

Can only pray they are getting better.
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technicians in Colorado - bill passed, renewed in 2012 and 2019

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« Reply #9 on: July 17, 2012, 09:07:03 PM »

You are asking people to turn on those who are keeping them alive!  - as one of my mentors said, asking the prisoners to turn on the prison guards.  I've seen very few willing to do that - though there have been exceptions.  Looks to me a big problem is the clinics aren't getting inspected like they should be:
http://www.propublica.org/article/led-by-california-inspection-backlogs-weaken-dialysis-oversight  Fox watching the hen house.

I found out last month that my independent center was bought by Fresinius. Waiting to see how that change affects me.

Can only pray they are getting better.

Dialysis is a product that we as consumers use and hence have rights to the quality we receive.  If you rent a car and found a side view mirror was broken off making it a safety hazard, wouldn't you complain about it and demand a safe car.  Dialysis is the same thing and as consumers we must stand up for what we deserve. 

All of these companies want to offer quality care because once an incident happen, then they get sued, lose money, and take a hit on their reputation which their competitors love to throw in their face.  A great example is the scandal Fresenius is facing right now with their compromise dialysate solution.
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CKD due to FSGS 1999
Drop from Stage 4 to Stage 2 ESRD 2000
ESRD 2005
Started Dialysis September 13, 2006
Short Daily Home Hemo March 2009
Back to In-Center Hemo August 2009 (Too Many Hours)
Nocturnal Home Hemo with Remote Viewers  May 2010
Received Transplant March 1, 2012
Transplant Failed in October 2017
Nocturnal Home Hemo with Remote Viewers December 2017
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« Reply #10 on: July 18, 2012, 05:20:27 PM »

I guess I think of healthcare more as infrastructure than a business - more like the roads, police, and the fire department.  But I have to admit those running the show seem to be treating it like a business.

Anyway, I wanted to mention it just isn't so easy to sue these big dialysis companies - and their big teams of lawyers - as many seem to think.  If you have seen the movie Erin Brockovich, you might recall Erin's employer had to team-up with a large firm before he could take on big, bad Pacific and Electric.  You may see some of these big suits being won against DaVita and Fresenius, but a patient in some God-forsaken clinic - good luck!

But to continue on the business theme, if I was shopping for a clinic I would be taking a hard look at one of my favorite graphs here lately:

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*Doctors have to review charts before they can be reimbursed

*2000 and 2003 Office of Inspector General (OIG) reports on the conditions in dialysis

*2007 - Members of DialysisEthics worked for certification of hemodialysis
technicians in Colorado - bill passed, renewed in 2012 and 2019

*1999 to present - nonviolent dismissed patients returned to their
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On my tombstone: He was a good kind of crazy

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« Reply #11 on: July 22, 2012, 03:58:12 AM »

In my opinion all dialysis centers should be nonprofit and every penny they earn should be invest in their patients treatment success. But that would be in an ideal dialysis world which this unfortunately is not. 

We are all being surround companies who treat our health needs in order to profit from our misfortune.  This is why we must all speak up when we see something being done wrongly.  Only then can we prevent further complications and deaths.
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CKD due to FSGS 1999
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ESRD 2005
Started Dialysis September 13, 2006
Short Daily Home Hemo March 2009
Back to In-Center Hemo August 2009 (Too Many Hours)
Nocturnal Home Hemo with Remote Viewers  May 2010
Received Transplant March 1, 2012
Transplant Failed in October 2017
Nocturnal Home Hemo with Remote Viewers December 2017
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« Reply #12 on: July 22, 2012, 07:03:33 AM »


  This is why we must all speak up when we see something being done wrongly.  Only then can we prevent further complications and deaths.


You got that right!!  I'll add I'm not a person who likes to see regulation, but when you have a field of medicine this dysfunctional that seems to only see it's bottom line, heavy regulation and oversight seems to be called for.

And like you say, people themselves need to speak up!  Fortunately, we have seen a few:
http://www.dialysisethics2.org/forum/index.php?topic=684.0
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Proud member of DialysisEthics since 2000

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*2000 US Senate hearings

*Verified statistics on "Dialysis Facility Compare"

*Doctors have to review charts before they can be reimbursed

*2000 and 2003 Office of Inspector General (OIG) reports on the conditions in dialysis

*2007 - Members of DialysisEthics worked for certification of hemodialysis
technicians in Colorado - bill passed, renewed in 2012 and 2019

*1999 to present - nonviolent dismissed patients returned to their
clinics or placed in other clinics or hospitals over the years

On my tombstone: He was a good kind of crazy

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« Reply #13 on: July 25, 2012, 05:50:42 PM »

Kathy Day RN, also put together a bit of artwork:
http://dialysisethics2.org/open_images/davita_poster.jpg

And I'll add it is not too late to send your experiences with DaVita to Larry.Carbonneau@maine.gov
« Last Edit: July 25, 2012, 05:54:16 PM by plugger » Logged

Proud member of DialysisEthics since 2000

DE responsible for:

*2000 US Senate hearings

*Verified statistics on "Dialysis Facility Compare"

*Doctors have to review charts before they can be reimbursed

*2000 and 2003 Office of Inspector General (OIG) reports on the conditions in dialysis

*2007 - Members of DialysisEthics worked for certification of hemodialysis
technicians in Colorado - bill passed, renewed in 2012 and 2019

*1999 to present - nonviolent dismissed patients returned to their
clinics or placed in other clinics or hospitals over the years

On my tombstone: He was a good kind of crazy

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« Reply #14 on: August 02, 2012, 08:05:30 AM »

There are still a few more days to contact Maine's Department of Health and Human Services regarding the sale of their clinics to DaVita.  Again, a contact there is: Larry.Carbonneau@maine.gov
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Proud member of DialysisEthics since 2000

DE responsible for:

*2000 US Senate hearings

*Verified statistics on "Dialysis Facility Compare"

*Doctors have to review charts before they can be reimbursed

*2000 and 2003 Office of Inspector General (OIG) reports on the conditions in dialysis

*2007 - Members of DialysisEthics worked for certification of hemodialysis
technicians in Colorado - bill passed, renewed in 2012 and 2019

*1999 to present - nonviolent dismissed patients returned to their
clinics or placed in other clinics or hospitals over the years

On my tombstone: He was a good kind of crazy

www.dialysisethics2.org
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