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Author Topic: has anyone ever had a dialyis complaint  (Read 3013 times)
babycake
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« on: December 12, 2014, 03:51:31 PM »

i went to diayis
today i got there right before 9:30am
and the counslor was at the front desk
i ask her if they were ready for me
she went back to ask
and they said no
so ok... i was waiting and waiting
and the nurse came out for there was a clean
up that needed to be done outside
she saw me,, didnt say anything
i waited and waite again and finally
i went back and it was a little after 10
and they oh yea Bonnie
u can come in now.... and ok... i noticed the reg tech they
normally would have were not there... but here was one tech that
was there at my center maybe a yr ago....
so she was trying to put me on... but she kept not getting
my button hole right... so they ended up using the sharp... and i told her to go ahead and put the sharp in the button hole for it has been done before... and besides that its my arm... not there.... and i even ask sense im getting on late due to there fault can i get off early and the nurse even said they would adjust the time......BULL CRAP!!!!!!! they didnt even do that
today was one of those CRAPPY DAYS!!!!!! which i feel like making a serious complaint... the nurse even stated that they were going to get rid of all of the button holes altogether..... but if i recall right they said this before.... aparently it has to do with affections.. but yet either way you put the needles it can cause inffections...........THIS WAS NOTTTTTT GOOD DAY!!!!!!!!!!!





EDITED:  Moved to correct topic.  Rerun, Admin

« Last Edit: December 12, 2014, 09:40:06 PM by Rerun » Logged
cassandra
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When all else fails run in circles, shout loudly

« Reply #1 on: December 13, 2014, 08:38:29 AM »

I'm sorry for your crappy Dday. Sounds all too familiar to me babes. Is it not poss to try to needle youself?

Lots of luck next session, love, Cas
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I started out with nothing and I still have most of it left

1983 high proteinloss in urine, chemo, stroke,coma, dialysis
1984 double nephrectomy
1985 transplant from dad
1998 lost dads kidney, start PD
2003 peritineum burst, back to hemo
2012 start Nxstage home hemo
2020 start Gambro AK96

       still on waitinglist, still ok I think
Simon Dog
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« Reply #2 on: December 13, 2014, 09:17:31 AM »

Button holes are usually for self-canulaters.   They are generally not used for in-clinic/staff canulation, because buttonholes need the same angle of approach each time - something best accomplished with the same canulater each time.

Just curious - why were you having staff poke your buttonholes instead of doing it yourself?

Buttonholes have a greater risk of infection that new locations with sharps.   I use 2% mupriocin ointment on the gauze when I tape up to get a bit of protection.  No problems yet, but even perfect technique is not a 100% protection against infection.
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babycake
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« Reply #3 on: December 13, 2014, 01:14:33 PM »

either way
 you can get infections
as of why the techs do it
 well excuse me
but they have always done it
but each tech has a differnt technique
than the other by getting me on
but like i said this one tech had put me on
over a yr ago
and she just couldnt get the angle
correct
and it was just way
to frustrating
 and you expect me to put
myself on
I DONT THINK SO
i dont like needles
and im pretty sure
i wouldnt be able to do it
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cassandra
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When all else fails run in circles, shout loudly

« Reply #4 on: December 13, 2014, 04:50:04 PM »

I understand the fear, believe me. I waited for years before I actually tried. I had to get real angry first with the stupidity, arrogance, and ignorance of some of the staff. But you don't always get to choose though. I had to get real scared of the 'crappy' staff before I tried, and than I was surprised how I COULD do it (with sharps, which is , in a weird way, easier than BH)

I hope you won't wait as long as I did, and give youself some credit, and just try!

Lots of luck, and love, Cas
Logged

I started out with nothing and I still have most of it left

1983 high proteinloss in urine, chemo, stroke,coma, dialysis
1984 double nephrectomy
1985 transplant from dad
1998 lost dads kidney, start PD
2003 peritineum burst, back to hemo
2012 start Nxstage home hemo
2020 start Gambro AK96

       still on waitinglist, still ok I think
babycake
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« Reply #5 on: December 13, 2014, 10:45:52 PM »

i dont have fear
of needles
i just dont like them
 for me to be a diabetic
which i only take the pills
i do shots on other people
but with me
it takes forever...
i dont have the patients
to do my own shots
unless it is needed

i have been on dialyis 9yrs
and i wanted to learn i think
a tech my teach me
but it would take me forever
and like i said i know
there is no way i could
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Simon Dog
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« Reply #6 on: December 15, 2014, 06:20:22 AM »

I filed a complaint with a dialysis center in TX.   My EDW is a bit over 100kg, and they had me on a 160 filter "because that is policy for visitors".  This was the equivalent of cutting my treatment short by 20 minutes or so .... and we all know what the dialysis centers tell anyone who cuts treatment short.

In the end, I got a letter asserting that although they did nothing wrong (as I still met the minimum clearance goal), the clinic was changing its policy of "no big filters for transients".    I was very happy with how they handled the complaint - and with my local nephrologist for offering to proofread my complaint before I sent it.
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babycake
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« Reply #7 on: December 15, 2014, 08:22:16 PM »

i had a good day today
and before i enter the dialyis area
i ask this one tech
if she was going
to put me on
 and she did

its strange for this has happen several times
where one of the dull needles wouldnt work
but the other one would.... it only seem
to happen on the bottom button hole

but it was a good day

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