I Hate Dialysis Message Board

Off-Topic => Site Requests, Comments, Technical Help. => Topic started by: willieandwinnie on March 07, 2009, 04:50:47 AM

Title: logging on
Post by: willieandwinnie on March 07, 2009, 04:50:47 AM
Help, for the lat 2 days I haven't been able to log on through my computer (I'm on my laptop with air card) anybody know what the problem might be with IE. It keeps telling me that the domain server is not reachable. Any suggestions.  :waving;

Ok, Have no idea what I did, but I am able to get back on through my desktop. I think I have little computer gremlins screwing around in here.  :guitar:
Title: Re: logging on
Post by: Sluff on March 07, 2009, 05:36:06 AM
I'm not sure why it would work with your air card and not IE. That problem would have to be with IE.
Title: Re: logging on
Post by: jbeany on March 07, 2009, 06:03:27 AM
I've been getting the same message the last two days with Foxfire, so I don't think it's your IE.
Title: Re: logging on
Post by: paris on March 07, 2009, 06:22:18 AM
I couldn't get on last night around 2am est.   I got the same message.
Title: Re: logging on
Post by: Sluff on March 07, 2009, 06:40:48 AM
We have been down the last 4 nights. We are working on this, but if the air card worked then it wasn't IHD.
Title: Re: logging on
Post by: paris on March 07, 2009, 11:46:49 AM
I had trouble again this afternoon for about an hour.  Same message again.
Title: Re: logging on
Post by: Zach on March 07, 2009, 11:48:37 AM
I had trouble again this afternoon for about an hour.  Same message again.

Me too!  Me, too!
But I'm on now!!   :o
Title: Re: logging on
Post by: okarol on March 07, 2009, 11:59:02 AM
 :oops;

Sluff is diligently working on the problem.  :thumbup;

Nothing ever happens fast enough for me!  :urcrazy;

Sorry about the inconvenience but we are confident it will be resolved soon!
Title: Re: logging on
Post by: willieandwinnie on March 11, 2009, 08:58:43 AM
Sluff, I have been on the phone everyday for 4 days with my internet company. They say they cannot log on to ihatedialysis either. It says

Cannot communicate with Primary DNS Server 216.36.30.68

I was able to log on yesterday for a little while but I'm getting the same message again today on my desktop. My company wondered if my ISP address has been blocked. Help. PLEASE
Title: Re: logging on
Post by: Sluff on March 11, 2009, 11:27:30 AM
I will check into it WW. I haven't had any problems in the last couple of days. Next time you can't log in Call me. I will PM my number to you.

Sluff
Title: Re: logging on
Post by: kitkatz on March 11, 2009, 11:35:53 AM
I was unable to get on last night. So I left it, came back this morning, and here I am!
Title: Re: logging on
Post by: willieandwinnie on March 11, 2009, 12:02:30 PM
:thx; Sluff, I posted this morning using my laptop and now I am on my desktop. I was really having bad withdrawals on Monday and then I got really pissed  :banghead; at our cable company but in all honesty, they were really great about it. You really want me to call you at 10 at night. Won't Christy get mad with strange women calling you.  :rofl;
Title: Re: logging on
Post by: Sluff on March 11, 2009, 12:05:41 PM
:thx; Sluff, I posted this morning using my laptop and now I am on my desktop. I was really having bad withdrawals on Monday and then I got really pissed  :banghead; at our cable company but in all honesty, they were really great about it. You really want me to call you at 10 at night. Won't Christy get mad with strange women calling you.  :rofl;

Never.   She would be relieved.. :rofl; :rofl;
Title: Re: logging on
Post by: okarol on April 03, 2009, 06:42:36 PM


Please let me know if anyone is getting kicked off IHD - or if your time zone is shown wrong, or if you are having any other technical difficulty with IHD. We need to try and wrap up any loose ends and need input please. I have reported the info from a couple of people who let me know of their log-in issues or that the site is slow for them. Anything else please post or PM me as soon as you can.
Thanks,
okarol/admin
Title: Re: logging on
Post by: jbeany on April 03, 2009, 07:21:37 PM
I'm still seeing that same error screen most days - that the server isn't found.  Seems like I have better luck late at night.
Title: Re: logging on
Post by: okarol on April 03, 2009, 11:37:15 PM
For those members who are having problems, please PM me with the following info filled in.
The software company is taking another look at this. I would never ask for password, and never will again.
You can change them shortly after we confirm that they have fixed the problem, but it's the only way they can find a common thread or trigger and ultimately a solution.
I need:
Member name:
Password:
How you connect to the internet. Example: Cable, DSL, etc.:
Broswer: Example: Firefox, Internet Explorer, Safari, Mosaic, etc.:
Type of computer: Mac or PC:
Title: Re: logging on
Post by: willieandwinnie on April 04, 2009, 07:42:41 AM
I'm still having a terrible time logging on to site. Same thing, site can't be found. When I do get on and post a reply, it won't let me use the back button, I have to use home everytime. I have also noticed that the time is all over the map. petey posted about Marvins telephone call he got at 3:15 but the posted said it was posted at 03:08:49 PM.  ::)  :waving;

I just posted a reply to reruns thread about dumb and dumber. I hit reply and it didn't do anything, so I hit reply again, and now there are 2. ????????
Title: Re: logging on
Post by: okarol on April 04, 2009, 01:55:58 PM

I noticed my time on the upper left corner was incorrect, had to go to settings and reset it.
I am not sure what you mean about using the BACK button. You mean on your browser?
Title: Re: logging on
Post by: willieandwinnie on April 04, 2009, 03:03:37 PM
 :waving; okarol, when I post something and then go to use the back button on the browser, it will only go to the reply that I just made and I have to use the home bottom on ihd to get back to the beginning and start over. Also I got bumped at 2:01 and it just let me back on a little before 6.  :cuddle;
Title: Re: logging on
Post by: willieandwinnie on April 04, 2009, 03:10:36 PM
okarol. check this out. I replied to rerun and it posted twice. The first one has a time after the second post. Does that make sense? This is hurting my head.  :banghead;

http://ihatedialysis.com/forum/index.php?topic=12337.msg227934#msg227934
Title: Re: logging on
Post by: okarol on April 04, 2009, 04:00:29 PM

Thanks WAW. Sorry about the trouble.   :thx;
Title: Re: logging on
Post by: okarol on April 04, 2009, 04:05:40 PM

Oh and I just tried it - I just posted the above comment - then hit BACK and it takes me to the screen I was just posting in - it's always been that way for me. I just want to be sure that's what you meant - and that it is different than how it worked for you before. If I want to go back to the topic I hit "go up" on the left then scroll up to click on "Show unread posts since last visit."
Title: Re: logging on
Post by: willieandwinnie on April 04, 2009, 04:48:21 PM

Oh and I just tried it - I just posted the above comment - then hit BACK and it takes me to the screen I was just posting in - it's always been that way for me. I just want to be sure that's what you meant - and that it is different than how it worked for you before. If I want to go back to the topic I hit "go up" on the left then scroll up to click on "Show unread posts since last visit."

That's how it use to work for me, but know I can't get past the reply window that I opened without hittinh the home key. Crazy.  :urcrazy;
Title: Re: logging on
Post by: Sluff on April 04, 2009, 06:56:52 PM
Ok another huge email and attachments with screenshots just went out. So hopefully they will address the glitches on Monday if not before.
Title: Re: logging on
Post by: okarol on August 06, 2009, 01:18:33 PM
I have problems logging in sometimes - I thought it was just me but dw also mentioned having problems with logging in and out.

If anyone is still having problems please respond here like this:

Here my responses:

Logging in:
Browser: Mozilla Firefox
Website: http://www.ihatedialysis.com/forum/ (how you get to IHD - copy this from the page you go to in your favorites or however you log in)
Logging off:
No problem for me (please state what happens if you do have difficulty, thanks.)

I will use your responses to work with the software support team for a solution.
Title: Re: logging on
Post by: paris on August 06, 2009, 03:44:19 PM
Thanks Okarol for taking care of us.     :grouphug;
Title: Re: logging on
Post by: Zach on August 07, 2009, 11:30:23 AM
 :-*
Title: Re: logging on
Post by: okarol on August 13, 2009, 12:32:20 AM
 :-*