Aloha, I just brought home the Baxter cycler and UV machine. Since I'm in Okinawa, Japan, I'm dealing with Baxter Japan.
First question I have is the connection line, mine is only about 9 feet long, which really restricts me only to my bed. Is there any type of extensions, taking into account length will decrease effectiveness. Baxter rep said not available in Japan.
Second drain line, is only about 5 feet enough to go to a 1.5 liter tank which holds my nightly drain. I know I seen the UTube videos showing the drain lines going into the toilet. Again Baxter rep. said not available in Japan.
Third question, Low Level Alarm, it always comes on when starting drain cycle which of course wakes me up, I stand up and then it starts to drain and I can lie down again. Will discuss this further with my doctor and the Baxter rep. Just wanted to know if any one else was having this issue.
Finally on the drain cycle as it gets towards the end it cause some discomfort in my groin area, another issue to discuss with my doctor.
Mahalo and Aloha for the help.
Komomai