I have been very lucky to be a patient at Davita Center Memorial... They have been very good to me so far. (But is has only been 1 week)... the PCT, RN and even the Dietician have all been really nice to me... I got a nice Davita Canvas bag from the Social Worker with a Blanket, Exercise ball, towel, and a pillow. I thought that was cool since I was not expecting it. So Far So good for me and I hope that they keep it up...