My first neph i had i loved but hated the staff, they were rude and they made you feel little and worthless and they always made you feel that everytime you asked them a question you were getting on their last nerve. Told the neph about it and the next time i went in, the queen of the office was no longer there, i heard other patients were complaining about her also, let me tell you, straightened the rest of them out though
Now i have a new neph and so far, so good, i would love to give them all something for Christmas