Game section - can't login

[knmiller]

Hello,

Every time I try and open up the game section, it tells me that it's restricted and can't login.  What can I do to resolve the problem?

Thanks




EDITED: Moved thread to proper section - Sluff/ Admin

[Sluff]

knmiller,
Sorry you are having troubles, assuming you are trying to just log in without registering. You need to register with your member name and choose a password.
Let me know if this works.

Sluff/ Admin

[knmiller]

Thanks for your response.

This happens once I'm logged into my account.  This is what appears when I click the game section:


Access Loc Area: /index.php
Access to this area is restricted.
Your IP has been logged.

Timestamp: 1184013616
SERVER IP: [unauthorized access]
CLIENT IP: 129.186.51.111
CLIENT USER AGENT: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; (R1 1.5); .NET CLR 2.0.50727)
CLIENT HOST: [unauthorized access]
CLIENT PORT: 3397
END OF USER REPORT DUMP

Can you help?

[Sluff]

I will let RossMAN know and see if he can help you.

Sluff/ Admin

[Hawkeye]

I have gotten this same message before too, and PM'd Goofynina about it.  You only get it if you try to use the links to the arcade along the left side of the main page before entering the forums.  If you select visit family of sites (I think thats what it says) at the top right next to enter forums or click the banner in the forums for visiting the IHD family of sites you can get into games no issue.

[Sluff]

Thanks Hawkeye for the help. Knmiller Please let us know if that worked for you.

Sluff

[Amanda From OZ]

I also cant sign in. It worked in the past but i have not been able to get in for awhile.  Do i need to register a  new name again?

thanks.

[Sluff]

I don't know but I logged in last night with no problem.

[charee]

I also cant sign in. It worked in the past but i have not been able to get in for awhile.  Do i need to register a  new name again?

thanks.

i used to be able to get in tried today and it told me it was a restricted area

[Sluff]

I also cant sign in. It worked in the past but i have not been able to get in for awhile.  Do i need to register a  new name again?

thanks.

i used to be able to get in tried today and it told me it was a restricted area

I honestly can not help you. Hopefully one of the other Admins can help you.

[tamara]

another one with the problem   

Also is this thread in the wrong section?

Since this is the Lobby for guests and non members.Shouldn't it be under site requests,comments and technical help ?

[Sluff]

another one with the problem   

Also is this thread in the wrong section?

Since this is the Lobby for guests and non members. Shouldn't it be under site requests,comments and technical help ?

It will get moved once we figure out the problem here.

Sluff/ Admin

[Sluff]

http://dialysischat.com/forum/index.php?action=arcade


Here is where I'm entering with no problem.

Hello Sluff                                                                                                                                       July 12, 2007, 08:00:12 AM   
Show unread posts since last visit.
Show new replies to your posts.
Total time logged in: 3 days, 23 hours and 22 minutes.
 
 
News: Welcome to dialysischat.com the sister site of ihatedialysis.com This is the arcade section. You must register again even if you already registered on ihatedialysis.com Also I ask that you use your EXACT same user name that you use on ihatedialysis.com I will delete any account that is using two different user names. 


Sluff/Admin

[Hawkeye]

Here are some pics of the problems I have found to hopefully help with this issue.

Pic 1 is the main page before entering the forums.  The IHD Family Of Sites link on the upper right takes you where you want to go.  The Games link along the left side gives you the message that knmiller reported.

Pic 2 is the main page once again just a little further down the page and on the left side.  The Chat / Arcade link here does not work and gives you the same message as knmiller reported.

Pic 3 is the top of the forums page.  If you click on any of the pages that scroll through on the IHD Family Of Sites banner it will bring you to another page where you can select any of the IHD sister sites.

[okarol]

That's helpful Hawkeye, to see where the problems are.

[Sluff]

Thanks Hawkeye, I don't know how to do screen shots. That should help.

[Hawkeye]

Thanks Hawkeye, I don't know how to do screen shots. That should help.

Usually I would just press the print screen button on my keyboard to "take a picture" of what ever is on the screen at the time and edit it in paint or another program, but doing print screen wouldn't work for some reason. Instead I highlighted the stuff I wanted and right clicked my mouse to select copy.  Pasted that in a word file (wouldn't paste into paint) and then copy and pasted that into paint.  Long process, but it got the job done.

[Sluff]

Thanks Hawkeye, I don't know how to do screen shots. That should help.

Usually I would just press the print screen button on my keyboard to "take a picture" of what ever is on the screen at the time and edit it in paint or another program, but doing print screen wouldn't work for some reason. Instead I highlighted the stuff I wanted and right clicked my mouse to select copy.  Pasted that in a word file (wouldn't paste into paint) and then copy and pasted that into paint.  Long process, but it got the job done.

Thanks

[charee]

hey i just tried and it worked

[Sluff]

Good I'm moving this thread to the technical help section.

[Sluff]

knmiller, were you able to log in?