I'm confused why you need tape. When I was on PD the only thing I used tape for was my showers. I would tape my tube to my belly during the shower because I didn't like it hanging down. I didn't even know Baxter provided tape.It's ok to be upset when you're not getting the things you need. Dialysis is tough.
I got my first order from Fresenius. It included a box of 3m medical tape. It works real good. I use one strip to tack the catheter down 2 inches from exit site and 2 strips on the top and bottom of a 2x2 that covers the exit site. I change it every morning and every evening. I understand your frustration if you are supposed to get it and do not. Good medical tape is expensive as heck at retail outlets. They are supposed to supply us with what we need to do self care as they trained us which includes care of the catheter and the exit site. Thats a bunch of BS.
Medicare and your insurance pays plenty. I'm thinking these nurses get some sort of kick back if they keep costs down. So, it really is coming out of their pocket.
I feel like all this does is create a bunch a red tape and complications. I know what I need but can't get the supplies without jumping through all kinds of hoops. I understand prescriptions for things like controlled substances but this is absurd. I could also understand that I'm not allowed to order 30 boxes of tape but I'm only asking for what I need. As I sit here tonight I'm still without my tape and the stuff I'm using to get by is tearing at my skin and causing major itching and rashes. My PD nurse informed me today on the phone that she has been "dealing with patients that have real emergencies" and she doesn't have time for this. I'm beyond annoyed. Look, it's tape. Why the F is it so complicated for her to just order me what I need? This is why I would love to cut out the middle man here. Unless I pay $70 out of my own pocket and order this from Amazon I won't be getting this tape until next week at the earliest. I'm the customer right? I mean my insurance is paying $20K a month for these bozos to do their jobs. I wish I could take my business someplace else but they don't care because they know as a dialysis patient my options are limited. I mean even Baxter is in no rush to get me this tape. What other business would just let their customer suffer?
Quote from: BattleScars on October 21, 2013, 06:16:25 PMI feel like all this does is create a bunch a red tape and complications. I know what I need but can't get the supplies without jumping through all kinds of hoops. I understand prescriptions for things like controlled substances but this is absurd. I could also understand that I'm not allowed to order 30 boxes of tape but I'm only asking for what I need. As I sit here tonight I'm still without my tape and the stuff I'm using to get by is tearing at my skin and causing major itching and rashes. My PD nurse informed me today on the phone that she has been "dealing with patients that have real emergencies" and she doesn't have time for this. I'm beyond annoyed. Look, it's tape. Why the F is it so complicated for her to just order me what I need? This is why I would love to cut out the middle man here. Unless I pay $70 out of my own pocket and order this from Amazon I won't be getting this tape until next week at the earliest. I'm the customer right? I mean my insurance is paying $20K a month for these bozos to do their jobs. I wish I could take my business someplace else but they don't care because they know as a dialysis patient my options are limited. I mean even Baxter is in no rush to get me this tape. What other business would just let their customer suffer?You're private pay insurance and you're getting jerked around by DaVita? What happened to the red carpet for Hippers? The tape is a basic supply item, it is already being billed for when they bill per PD treatment. I'd call your insurance company and let them know that DaVita is requiring separate prescriptions (and I assume billing separately) for items that are required to preform a safe treatment and are thus paid for when the PD treatment is paid for.But the fastest way to resolve this is as a privately insured dialyzor all you have to do is let it be know that you're talking with an competing unit, thinking of transfering and you'll get all the tape you'd ever want
We deal with fresenius too. I find them fairly easy to deal with. If I want anything changed I call our nurses . Anything major i get the nephrologist to order first , then the nurses have to follow it up . They have been good to us other than the issue I am having trying to get shorter fistula needles(5/8 inch) . The doctor okayed it but the Fresenius beaurocracy is slow getting it okayed. Nxstage is easy to deal with too. I fill out an on line order monthly and it comes 2 weeks later. WE also deal with a company for my wifes feeding tube pump and supplies/food. It also comes monthly. Our second floor is full of cases of various supplies.
I once got a bill from Blue Cross by accident. My previous clinic was billing them just over $20K for one month! I don't know if this includes all my supplies, I assume it does, but you're right, I feel like something fishy is going on. I'm going on my 24th month of dialysis and I think after the 30th month or the 33rd I have to sign up for medicare? But for now all this fuss over tape is ridiculous.