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Author Topic: Do I complain or not?  (Read 24261 times)
monrein
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Might as well smile

« Reply #50 on: October 13, 2008, 03:41:17 PM »

I just felt I had to add to this post -

My husband's unit does not even supply sure-
seals, the patients bring in their own from the
outside.

Anyone else have to do this?  I think it is disgusting!

Anne >:(

I think it's disgusting too.
Here, we have a choice of bandages.  Ones with fabric type stuff, sticky.  Ones that wrap right around the arm but stick to themselves.  Sure-seals and bandaids.
We also have a choice between three types of tape.  Paper, plastic and fabric.
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Pyelonephritis (began at 8 mos old)
Home haemo 1980-1985 (self-cannulated with 15 gauge sharps)
Cadaveric transplant 1985
New upper-arm fistula April 2008
Uldall-Cook catheter inserted May 2008
Haemo-dialysis, self care unit June 2008
(2 1/2 hours X 5 weekly)
Self-cannulated, 15 gauge blunts, buttonholes.
Living donor transplant (sister-in law Kathy) Feb. 2009
First failed kidney transplant removed Apr.  2009
Second trx doing great so far...all lab values in normal ranges
kitkatz
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« Reply #51 on: October 13, 2008, 06:43:53 PM »

Must be nice to have all of those options.  I get gauze and paper tape.
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lifenotonthelist.com

Ivanova: "Old Egyptian blessing: May God stand between you and harm in all the empty places you must walk." Babylon 5

Remember your present situation is not your final destination.

Take it one day, one hour, one minute, one second at a time.

"If we don't find a way out of this soon, I'm gonna lose it. Lose it... It means go crazy, nuts, insane, bonzo, no longer in possession of ones faculties, three fries short of a Happy Meal, wacko!" Jack O'Neill - SG-1
twirl
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« Reply #52 on: October 17, 2008, 07:41:18 PM »

Must be nice to have all of those options.  I get gauze and paper tape.

and Kitkatz aren't you still sleeping with them
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kitkatz
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« Reply #53 on: October 18, 2008, 10:21:22 AM »

Must be nice to have all of those options.  I get gauze and paper tape.

and Kitkatz aren't you still sleeping with them


HEhehehe! Yes as a matter of fact I am.
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lifenotonthelist.com

Ivanova: "Old Egyptian blessing: May God stand between you and harm in all the empty places you must walk." Babylon 5

Remember your present situation is not your final destination.

Take it one day, one hour, one minute, one second at a time.

"If we don't find a way out of this soon, I'm gonna lose it. Lose it... It means go crazy, nuts, insane, bonzo, no longer in possession of ones faculties, three fries short of a Happy Meal, wacko!" Jack O'Neill - SG-1
twirl
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« Reply #54 on: October 27, 2008, 10:21:11 AM »

do not complain
just use your big stick in a creative way

really, you spend the night there and you should not be freezing
my unit freezes us and the techs are happy b/c they have to wear those yellow jackets or gowns and they get hot easily
you are not a whinner so complain when something is wrong
 :cheer: Kitz cheering with her big stick :bandance;
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bdpoe
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« Reply #55 on: November 12, 2008, 09:48:20 AM »

We have ways of dealing with complainers who make waves and upset our apple cart.
Disent will not be tolerated.
Give us a hard time and we will black ball you and you wont be able to get
treatment anywhere in this city.

We'll crash your ass every other treatment  and if that doesnt teach you to shut up,
we'll destroy your graft or fistula. If need be, you might be poisoned or infected.

Go ahead and run to your ESRD network, we bought them off a long time ago.
We own your congressperson too.

We will build a case against you and label you.
Complain all you want.

Really, dialysis centers should have stricter regulations, be inspected more frequently without notice,
and provide much better care than the status quo. They should be holding your site for you! They should
have adequate supplies and the patient's needs should come first.
....bd
 :bunny:
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nursewratchet
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"Either do it, or don't do it, don't try"

« Reply #56 on: November 30, 2008, 11:52:03 AM »

I say compalin.  About whatever.  I get complaints often and they are always adressed.  I get some to my face, some on paper slipped under my door.  They are adressed.  State surveyers will ask for a log of patient complaints when in clinic.  If you don't have any, they think you are hiding something.  Complaints have to be logged, with interventions and outcomes.  You bet they will listen!  As far as the Sure Seals,  they are not that expensive, they should certainly be able to keep them on supply for you.  Try Betadine swabs folded under the gauze if they are out.  That will stop bleeding pretty fast. 
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RN, Facility Administrator 2002 to present
RN, Staff Nurse 1996-2002
Vicki
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