having a heck of a time bringing up the site

[sullidog]

ever since the server upgrade I'm having a hard time getting on. I have to try several times to finally get on. I always get page can not be displayed when I try to bring up the site. I've cleaned out my cashe and cookies but sometimes even that doesn't work. Eventually I will get on. Anyone else having this issue?
Troy

[okarol]

Thanks for posting this. If you will tell me what system you use, PC or Mac, and what server your use, like Safari or Internet Exploere, I will give the details to our software company.

Anyone else? Trouble logging in, or posting or anything else?

okarol/admin

[YLGuy]

Yes, it usually takes 4 tries to load the page. 
PC, Firefox

[greg10]

Those of you having problems loading: you should also post your isp (eg Comcast, AT&T etc).  There is a cache in the domain name server (DNS) run by your ISP.  If the cache is not updated frequently, such as everyday, it is possible for it to contain faulty information about the active status of the site so that it may report the site is down eventhough it has been back up for a few days (Comcast DNS is notorious for doing this).

You can wait for your ISP to update their DNS server cache, or you can change the DNS setting in your own browser/internet setting to a different DNS than the default that came with your ISP.  There are free DNS around, such as opendns that you can try.  The following site has some simple instructions: http://letmeget.com/blog/how-setup-opendns-parental-control-internet

[peleroja]

Same here.  PC & Firefox.  In desperation I tried Internet Explorer today and got in.  I would prefer to use Firefox.

[Epofriend]

We are also having this problem with both computers. One is Linux and the other is PC/Internet Explorer. While those of us who have been part of IHD would tend to be persistent, I am concerned that first timers and visitors and potential members may not be or may think the site is not active.

[brmoore]

    I have had to cllick on URL as many as 40 times before site loads - usually takes about 20 tries.

[okarol]

What kind of computer and which browser?

[glitter]

pc/internet explorer, and I have roadrunner cable/brighthouse

sometimes 10 tries for me too

[okarol]

Those of you having problems loading: you should also post your isp (eg Comcast, AT&T etc).  There is a cache in the domain name server (DNS) run by your ISP.  If the cache is not updated frequently, such as everyday, it is possible for it to contain faulty information about the active status of the site so that it may report the site is down eventhough it has been back up for a few days (Comcast DNS is notorious for doing this).

How do you know who your ISP is?

[greg10]

How do you know who your ISP is?

The easiest way is to use something like http://speedtest.net/

Please note that there is another DNS cache that is local to your operating system (eg Windows).  The OS side cache is usually refreshed within minutes unlike the DNS cache on your ISP.  You can delete the local Windowsl DNS cache using this procedure here:  http://www.tech-recipes.com/rx/233/clear_windows_dns_cache/

[okarol]

   

How do you know who your ISP is?

The easiest way is to use something like http://speedtest.net/

Thanks, that worked. 

[sullidog]

I am using a dell pc with IE7 and winxp and my isp is wideopenwest.
Troy

[thegrammalady]

i've been having trouble for several weeks, but the computer has been acting up in general. qwest told us they we were expanding bend width in our area and it would take 3 to 4 weeks.  dell laptop, internet explorer, qwest Dal.....................

[Sluff]

I got on first try today on internet explorer but have had problems logging in with FireFox also. I will notify them again to try and figure out what the problem is. I know it is frustrating.

[peleroja]

Took me 5 tries today, and I'm with Time Warner.