I feel like all this does is create a bunch a red tape and complications. I know what I need but can't get the supplies without jumping through all kinds of hoops. I understand prescriptions for things like controlled substances but this is absurd. I could also understand that I'm not allowed to order 30 boxes of tape but I'm only asking for what I need. As I sit here tonight I'm still without my tape and the stuff I'm using to get by is tearing at my skin and causing major itching and rashes. My PD nurse informed me today on the phone that she has been "dealing with patients that have real emergencies" and she doesn't have time for this. I'm beyond annoyed. Look, it's tape. Why the F is it so complicated for her to just order me what I need? This is why I would love to cut out the middle man here. Unless I pay $70 out of my own pocket and order this from Amazon I won't be getting this tape until next week at the earliest. I'm the customer right? I mean my insurance is paying $20K a month for these bozos to do their jobs. I wish I could take my business someplace else but they don't care because they know as a dialysis patient my options are limited. I mean even Baxter is in no rush to get me this tape. What other business would just let their customer suffer?
You're private pay insurance and you're getting jerked around by DaVita? What happened to the red carpet for Hippers? The tape is a basic supply item, it is already being billed for when they bill per PD treatment. I'd call your insurance company and let them know that DaVita is requiring separate prescriptions (and I assume billing separately) for items that are required to preform a safe treatment and are thus paid for when the PD treatment is paid for.
But the fastest way to resolve this is as a privately insured dialyzor all you have to do is let it be know that you're talking with an competing unit, thinking of transfering and you'll get all the tape you'd ever want
ND:
How in the world did I know that this was Davita, LOL! Exactly, Bill, the first thing I would tell these clowns is that I am taking my private insurance to another clinic. When it comes to $$$$$, you will never see these clowns move so fast in your life. How do you spell Davita, M-O-N-E-Y focused or more like absolutely money obsessed.