I Hate Dialysis Message Board

Simple Machines Forum Issues/Announcements => Forum software issues and bugs => Topic started by: Simon Dog on September 15, 2019, 11:02:17 PM

Title: Day from heck
Post by: Simon Dog on September 15, 2019, 11:02:17 PM

We were down most of the day - long story; I'll fill in details once I get some sleep and after work tomorrow.

Title: Re: Day from heck
Post by: kristina on September 16, 2019, 06:26:15 AM

Many thanks for sorting it out !
I could not "see" IHD yesterday and was wondering and many thanks again from Kristina. :grouphug;

Title: Re: Day from heck
Post by: iolaire on September 16, 2019, 08:30:53 AM

Thanks for being on top of it.

Title: Re: Day from heck
Post by: lulu836 on September 16, 2019, 11:53:03 AM

@Simon Dog............IT was my career.....I feel your pain!

Title: Re: Day from heck
Post by: iolaire on September 16, 2019, 07:43:26 PM

I might just not see it but I think the link to the mobile version is missing. Unfortunately I accidentally clicked full site and can not find the mobile link.

The link I mention here, is gone:
http://ihatedialysis.com/forum/index.php?topic=34048.msg517441#msg517441

Ok found the link to convert back to mobile on the theme's webpage.  Just append &mobile to the URL an that will set the cookie for mobile. i.e.
http://ihatedialysis.com/forum/index.php?action=unread&mobile

there is a button to switch back to desktop view in that mobile theme...

I'm good for now.

Title: Re: Day from heck
Post by: Simon Dog on September 21, 2019, 12:21:18 PM

I asked our server farm tech team to babysit the routine self-upgrade of the system software, something that happens once a month +/- without difficulty.  When the system came up from upgrade, the VM could not see any network devices.  After they escalated internally, still no luck.  So, they had to do a backup/copy (via iSCSI attached disks since no network connection) and restore to a new VM.

Although it did not effect this site, a change from PHP 5.x to 7.x broke the main site on this server and shut down all order taking/product configuration procedures at my friend's factory, so I had to worry about giving him a stroke while straightening this mess out, with an absence while I attended to the day job at the company that likely made the computer you are using now.

But, we did not lose a single posting during the process. The only user visible impact was about 10 hours of downtime.

Title: Re: Day from heck
Post by: PrimeTimer on September 21, 2019, 10:49:19 PM

Quote from: Simon Dog on September 21, 2019, 12:21:18 PM

I asked our server farm tech team to babysit the routine self-upgrade of the system software, something that happens once a month +/- without difficulty.  When the system came up from upgrade, the VM could not see any network devices.  After they escalated internally, still no luck.  So, they had to do a backup/copy (via iSCSI attached disks since no network connection) and restore to a new VM.

Although it did not effect this site, a chance from PHP 5.x to 7.x broke the main site on this server and shut down all order taking/product configuration procedures at my friend's factory, so I had to worry about giving him a stroke while straightening this mess out, with an absence while I attended to the day job at the company that likely made the computer you are using now.

But, we did not lose a single posting during the process. The only user visible impact was about 10 hours of downtime.

Muchas gracias for taking care of us! You the Top Dog!

Title: Re: Day from heck
Post by: kitkatz on September 23, 2019, 09:51:04 PM

Great job, Thanks!

Title: Re: Day from heck
Post by: LorinnPKD on September 24, 2019, 05:10:55 AM

Simon Dog, thank you for everything you do for us!