I Hate Dialysis Message Board

Off-Topic => Site Requests, Comments, Technical Help. => Topic started by: Desert Dancer on February 07, 2013, 08:47:58 AM

Title: Can't change my profile picture
Post by: Desert Dancer on February 07, 2013, 08:47:58 AM
I've been trying all morning to upload a new profile picture and it just isn't happening. I browse to the picture, choose it and then hit 'Change Profile'.

All it does is go to a blank white screen and the page never loads. If I refresh the page the same thing happens; it just hangs up on a blank page. If I click on the address bar and hit 'Enter' it tells me my session has timed out and I need to try again - an endless loop. And now my OLD picture is missing as well.

Help?!  :pray;
Title: Re: Can't change my profile picture
Post by: YLGuy on February 07, 2013, 10:44:44 AM
I am wondering if the new picture you are trying to upload is too large.  Try re-sizing the picture to a smaller size and then uploading it.
Title: Re: Can't change my profile picture
Post by: Desert Dancer on February 07, 2013, 11:06:46 AM
I am wondering if the new picture you are trying to upload is too large.  Try re-sizing the picture to a smaller size and then uploading it.

You know, you were right. It was already compressed (to 720k) but I guess that was STILL too big. So I compressed the compressed copy and it looks like it works at 123k.

Geez, louise.
Title: Re: Can't change my profile picture
Post by: YLGuy on February 07, 2013, 11:55:41 AM
 :2thumbsup;