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Author Topic: Fresenius Medical Care problems  (Read 2033 times)
KBC300
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« on: June 11, 2019, 08:26:43 PM »
I have been on PD for 2 1/2 years.  In that time, I have had 15 cyclers. Fresenius uses refurbished machines. I have had numerous different issues with these cyclers. Complaints to corporate fall on deaf ears. I got a different one today and right out of the box, it sounds like a jackhammer. I’m
So frustrated with this company but I love my doctor and nurse. Is anyone else’s having this issue? If so, have you had any response from the company?
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KBC300😽
iolaire
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« Reply #1 on: June 12, 2019, 05:22:31 AM »
Poke around here to figure out how as a patient you can report defective medical equipment and start reporting each faulty machine:
https://www.fda.gov/medical-devices/medical-device-safety/medical-device-reporting-mdr-how-report-medical-device-problems

Since it’s a medical device it’s serious and you can be sure that Fresenius is not reporting these defects for you. Federal reporting can force companies hand.
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Transplant July 2017 from out of state deceased donor, waited three weeks the creatine to fall into expected range, dialysis December 2013 - July 2017.

Well on dialysis I traveled a lot and posted about international trips in the Dialysis: Traveling Tips and Stories section.
Alexysis
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« Reply #2 on: June 12, 2019, 02:27:26 PM »
FWIW, Fresinius doesn't "use refurbished cyclers", they MAKE cyclers, and repair them as needed. Are you using the 2008T? If so, those are new machines.
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Charlie B53
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« Reply #3 on: June 13, 2019, 02:24:33 PM »

The 3 1/2 years I was on PD the clinic I went to used Baxter.  In that time my Cycler did finally fail only once and I had another late the next day.

Unfortunately infection caused me to switch to my current Fresenius in-clinic Hemo 2 1/2 years ago.

No real complaints so far.

Other than I Hate Dialysis.
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