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Author Topic: Private messages  (Read 165 times)
MooseMom
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« on: January 31, 2019, 11:28:29 AM »

Hello!  An IHD member tells me that she has been trying to send me a PM but is unable to because apparently my inbox is full.  I know the obvious answer is for me to clear some space, but I've been on this site since 2007 and really hate to delete any messages either sent to me or messages I have sent in reply.  I have messages from people who have passed away or who have disappeared for whatever reason, and I'd ideally like to keep them all.

I did bite the bullet two days ago and deleted some.  It was painful.  My inbox shows that it is now "678%" full, which makes no sense, but at least that's reduced from the previous "787% full".  I see nothing that would indicate my box is so full that I can no longer receive PMs.

Could someone investigate this for me?  I'd appreciate it.  If you have any questions, let me know, maybe by PM?  Thank you!
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"Eggs are so inadequate, don't you think?  I mean, they ought to be able to become anything, but instead you always get a chicken.  Or a duck.  Or whatever they're programmed to be.  You never get anything interesting, like regret, or the middle of last week."
kitkatz
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« Reply #1 on: February 10, 2019, 01:11:39 PM »

There has to be a limit to member boxes, otherwise the bandwidth would be full of just messages and the site would be huge.  You will have to bite the bullet and erase some of them.  You could cut and paste PMs into Word that way you would have them, then erase them.  I am sorry this is the way it is.

kitkatz-Admin
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lifenotonthelist.com

Ivanova: "Old Egyptian blessing: May God stand between you and harm in all the empty places you must walk." Babylon 5

Remember your present situation is not your final destination.

Take it one day, one hour, one minute, one second at a time.

"If we don't find a way out of this soon, I'm gonna lose it. Lose it... It means go crazy, nuts, insane, bonzo, no longer in possession of ones faculties, three fries short of a Happy Meal, wacko!" Jack O'Neill - SG-1
MooseMom
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« Reply #2 on: February 10, 2019, 08:51:22 PM »

There has to be a limit to member boxes, otherwise the bandwidth would be full of just messages and the site would be huge.  You will have to bite the bullet and erase some of them.  You could cut and paste PMs into Word that way you would have them, then erase them.  I am sorry this is the way it is.

kitkatz-Admin


What's the limit?
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"Eggs are so inadequate, don't you think?  I mean, they ought to be able to become anything, but instead you always get a chicken.  Or a duck.  Or whatever they're programmed to be.  You never get anything interesting, like regret, or the middle of last week."
kitkatz
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« Reply #3 on: February 14, 2019, 03:48:33 PM »

I think it is 200 messages per member.  However this is a guess.
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lifenotonthelist.com

Ivanova: "Old Egyptian blessing: May God stand between you and harm in all the empty places you must walk." Babylon 5

Remember your present situation is not your final destination.

Take it one day, one hour, one minute, one second at a time.

"If we don't find a way out of this soon, I'm gonna lose it. Lose it... It means go crazy, nuts, insane, bonzo, no longer in possession of ones faculties, three fries short of a Happy Meal, wacko!" Jack O'Neill - SG-1
iolaire
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« Reply #4 on: February 14, 2019, 05:30:32 PM »

Honestly the whole argument that “we will run out of space” seems VERY antiquated. These messages should be extremely small unless users are sending photos back and forth. 

Could this limit be re-evaluated now that we have a new web host?

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Transplant July 2017 from out of state deceased donor, waited three weeks the creatine to fall into expected range, dialysis December 2013 - July 2017.

Well on dialysis I traveled a lot and posted about international trips in the Dialysis: Traveling Tips and Stories section.
MooseMom
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« Reply #5 on: February 14, 2019, 07:28:01 PM »

Honestly the whole argument that “we will run out of space” seems VERY antiquated. These messages should be extremely small unless users are sending photos back and forth. 

Could this limit be re-evaluated now that we have a new web host?

Good question!  I've had all of these PMs for all of these years, and all of a sudden, out of the blue, I find out I have "too many messages".  I don't know what is meant by being advised that my box is 685% full.  I mean, that doesn't even mean anything!  The last PM I received was from October of last year (I've since then deleted about 100 messages), so I don't know what happened in October of last year that now prevents me from sending or receiving PMs.
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"Eggs are so inadequate, don't you think?  I mean, they ought to be able to become anything, but instead you always get a chicken.  Or a duck.  Or whatever they're programmed to be.  You never get anything interesting, like regret, or the middle of last week."
Paul
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That's another fine TARDIS you got me into Stanley

« Reply #6 on: February 14, 2019, 11:41:12 PM »

I don't know what happened in October of last year that now prevents me from sending or receiving PMs.

Could the post be in Iolaire's post?

..... now that we have a new web host?
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Whoever said "God does not make mistakes" has obviously never seen the complete bog up he made of my kidneys!
Simon Dog
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« Reply #7 on: Today at 07:00:47 AM »

Could this limit be re-evaluated now that we have a new web host?
The forum software allows a message limit by member group, and is set as shown below.  Curiously, one gets to 250 messages when getting to 500 posts (Sr Member) then back to 100 once you hit 1000 posts (Elite Member).    This is just plain wrong.  This was not my doing, just something that probably happened when an admin thought (s)he was modifying more than one group.

We have the space to increase the limit substantially, however, I will wait for direction from KitKatz as she is the real admin.   Making policy decisions for the forum is outside my scope of practice.

Now, for the groups and post limits :

Code: [Select]
mysql> select id_group, group_name, min_posts, max_messages from smf_membergroups;
+----------+---------------------+-----------+--------------+
| id_group | group_name          | min_posts | max_messages |
+----------+---------------------+-----------+--------------+
|        1 | Administrator/Owner |        -1 |            0 |
|        2 | Global Moderator    |        -1 |          500 |
|        3 | Moderator           |        -1 |            0 |
|        4 | Newbie              |         0 |          100 |
|        5 | Jr. Member          |        50 |          100 |
|        6 | Full Member         |       100 |          100 |
|        7 | Sr. Member          |       500 |          250 |
|        8 | Elite Member        |      1000 |          100 |
|        9 | Member for Life     |      5000 |          100 |
|       11 | Administrator       |        -1 |            0 |
+----------+---------------------+-----------+--------------+
10 rows in set (0.00 sec)

Quote
otherwise the bandwidth would be full of just messages
Pardon me for going techie, but bandwidth refers to the volume of data transfer per unit time.    You are referring to storage.

The current database occupies 1.1GB of storage.   The personal message tables occupy a total of 3.16MB (including the second backup copy SMF maintains).    This means that personal messages take up less than one half of one percent of the storage.

For the Linux nerds:

Code: [Select]
[root@cloud ihatedia_smf1]

[root@cloud mysql]# du -skh  ihatedia_smf1
1.1G    ihatedia_smf1

# du -skh *personal*
12K     backup_smf_personal_messages_backup.frm
116K    backup_smf_personal_messages_backup.MYD
16K     backup_smf_personal_messages_backup.MYI
12K     backup_smf_personal_messages.frm
29M     backup_smf_personal_messages.MYD
1.5M    backup_smf_personal_messages.MYI
12K     smf_personal_messages_backup.frm
116K    smf_personal_messages_backup.MYD
16K     smf_personal_messages_backup.MYI
12K     smf_personal_messages.frm
29M     smf_personal_messages.MYD
1.4M    smf_personal_messages.MYI

« Last Edit: Today at 07:23:10 AM by Simon Dog » Logged
iolaire
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« Reply #8 on: Today at 07:04:19 AM »

Thanks @Simon Dog
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Transplant July 2017 from out of state deceased donor, waited three weeks the creatine to fall into expected range, dialysis December 2013 - July 2017.

Well on dialysis I traveled a lot and posted about international trips in the Dialysis: Traveling Tips and Stories section.
MooseMom
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« Reply #9 on: Today at 07:43:45 AM »

Thank you for that, Simon Dog.

Like I've said, I've been a member here for a long time, and I had never deleted ANY messages from ANY member, nor had I ever deleted any of my replies, until I did so the other week.  I actually bitterly regret doing that, and I don't want to do it again.  I have 658 messages (which include my replies), and I'd like to keep hold of them.  Many of the messages are from members who have passed or who no longer post here for whatever reason.  I don't know if they are still alive, and deleting their messages just seems sacrilgious to me. 

I sent a message to a fellow member late last year just to check up on her, and I've not received a reply.  I do not know if this person is still with us.  I got no notification that my box was too full or that I had reached any sort of limit.  I found out only because someone recently tried to send me a message but was unable to, and she pointed this out on another thread.  This is a member who had been away for awhile, and now I've seemingly lost her again.  She has not posted again.

Paul, I do recognize that having a new web host may have changed the limit, but that was a long time ago.  I still don't know what changed in October. 

Kitkatz, I would be very grateful if you could give the word to increase the limit for private messages.  As a long time member of IHD yourself, I'm would guess that you have the same sentimental feelings about such things!
Logged

"Eggs are so inadequate, don't you think?  I mean, they ought to be able to become anything, but instead you always get a chicken.  Or a duck.  Or whatever they're programmed to be.  You never get anything interesting, like regret, or the middle of last week."
Simon Dog
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« Reply #10 on: Today at 08:05:23 AM »

The system does not delete messages when the quota is decreased.  Somewhere along the line, someone or something (could be automated with an updated) decreased the quotas (see my previous messages).   There was no intentional alteration of the limit on my part.

I'd like to see a very high but not infinite limit, and readdress if anyone hits this new limit.

I have PMed kitkatz requesting she look at my post in this thread and comment.
« Last Edit: Today at 08:07:04 AM by Simon Dog » Logged
MooseMom
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« Reply #11 on: Today at 09:40:10 AM »

The system does not delete messages when the quota is decreased.  Somewhere along the line, someone or something (could be automated with an updated) decreased the quotas (see my previous messages).   There was no intentional alteration of the limit on my part.

I'd like to see a very high but not infinite limit, and readdress if anyone hits this new limit.

I have PMed kitkatz requesting she look at my post in this thread and comment.

I didn't intend to suggest that you altered anything, Simon Dog, so I apologize if I gave you that impression.  The truth is that I have absolutely no idea what happened!

I have not seen any indication that the system deleted any messages.

I agree that it would be nice to have a very high limit, especially for those of us who have been around and active on this forum for a long time (yes, I'm pulling rank here!  LOL!), and I agree that it shouldn't necessarily be infinite.

If there is a new limit, it would be nice to know what it is.  It would also be nice to receive some notification if we are approaching that limit.  All of these functions would be nice to have as long as it does not cause undue burden.  I would imagine that many of us longtimers have many messages in their inbox they'd like to save if at all possible.

Thank you for your time, Simon Dog, and thank you for contacting Kitkatz.  I recognize that you do not have the authority to make these sorts of decisions, so I appreciate your efforts.   :2thumbsup;
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"Eggs are so inadequate, don't you think?  I mean, they ought to be able to become anything, but instead you always get a chicken.  Or a duck.  Or whatever they're programmed to be.  You never get anything interesting, like regret, or the middle of last week."
Simon Dog
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« Reply #12 on: Today at 03:19:07 PM »

I didn't intend to suggest that you altered anything, Simon Dog, so I apologize if I gave you that impression.  The truth is that I have absolutely no idea what happened!

I have not seen any indication that the system deleted any messages.

I agree that it would be nice to have a very high limit, especially for those of us who have been around and active on this forum for a long time (yes, I'm pulling rank here!  LOL!), and I agree that it shouldn't necessarily be infinite.
1. You did not give that impression

2. The system allows the setting of limits based on member level, so kitkatz could order bigger limited for long term members.

3. Probably no easy way to do a warning, but we should have a response plan if someone notices they max out.   I may be able to put together a query to detect these to see if Max Headroom is on the horizon.

4..Kitkatz has PMed me indicating she is pondering this and will get back 2 me w/instructions.
« Last Edit: Today at 03:54:01 PM by Simon Dog » Logged
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