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Author Topic: a rant!  (Read 3825 times)
sullidog
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« on: June 05, 2011, 08:13:37 PM »

This rant is not about my center itself it's about  the company in general.
About a year ago I got a bill for a rather large amount, and my dialysis center is not suppose to bill me because I signed a contract between me, my insurance, and the company stating that I will not be billed and that my dialysis center will only accept whatever my insurance pays them. I immediatly took the bill into my social worker who looked into it. The billing department said it was a mistake and that they would fix it do to the contract they can't bill me. Well exactly a year later on Saturday I get a letter stating that my past due balance was being handled by a third party collection and that I need to pay it immediatly, the letter was signed patient advicate which I have no idea who it was. I am going to give the collection letter to my social worker tomorrow to find out what the heck is going on. They promised a year ago this was fixed and then they send me to a collection agency? How dum is that. I sware the billing dept must have some serious disorganization in there or something because this makes the second time I'm dealing with this. I'm a bill collector myself and if I hear from them again regarding this I will treat them like my customers treat me.
Ok, that's my rant for today.
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May 13, 2009, went to urgent care with shortness of breath
May 19, 2009, went to doctor for severe nausea
May 20, 2009, admited to hospital for kidney failure
May 20, 2009, started dialysis with a groin cath
May 25, 2009, permacath was placed
august 24, 2009, was suppose to have access placement but instead was admited to hospital for low potassium
august 25, 2009, access placement
January 16, 2010 thrombectomy was done on access
jbeany
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Cattitude

« Reply #1 on: June 05, 2011, 08:16:08 PM »

Got a day off?  Go sit on their doorstep at the financial office and annoy them in person - soooo much more effective! 

Whatever you do - good luck and kick some arse!    :2thumbsup;
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"Asbestos Gelos"  (As-bes-tos yay-lohs) Greek. Literally, "fireproof laughter".  A term used by Homer for invincible laughter in the face of death and mortality.

MooseMom
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« Reply #2 on: June 05, 2011, 09:41:43 PM »

An outstanding rant!  I'd rate that an 8.5. :clap;
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"Eggs are so inadequate, don't you think?  I mean, they ought to be able to become anything, but instead you always get a chicken.  Or a duck.  Or whatever they're programmed to be.  You never get anything interesting, like regret, or the middle of last week."
Ang
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« Reply #3 on: July 29, 2011, 09:11:55 PM »

when somebody says "don't worry, its a mistake i'll fix it"


that means you have to chase them around and

make sure its done   and not take for granted its fixed.
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live  life  to  the  full  and you won't  die  wondering
Donnie
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« Reply #4 on: December 27, 2011, 05:28:25 PM »

A good lawyer will fix the problem in a millsecond!   :thumbup;
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