I still consider myself to be one of the 'new guys' in here, so please understand that I don't really know anyone.But I can't help wonder of Jenna is in her teens. Appearance to a teen, even young adults, can be how to say, life altering (?). Fitting 'In' with their peers. And the younger they are to more hurtful some can be. They haven't learned tact, patience, understanding, etc. All adds up to very distressing times.Jenna may not know all this, yet. She still has a lot of learning about how peoples minds work, and how hurtful they can be without meaning to.It can be hard on YOU in trying to teach her some of these things, she may not understand, yet.Good Luck