Yup, it's free and they're pissed! Sounds perfectly normal to me.
When I was married, my husband used to do basic website design on the side. He was charging $25 an hour for services the professionals wanted at least $200 per hour for. I'd do the graphic designs, and he'd do the programming. Most of them wanted it up and running ASAP and for less than $200 total. So we'd crank one out in a weekend. It would look cute, be functional, and do all the basics it needed to do. Pics, phone and email contacts, links to google maps, etc.
There was always that one dingbat customer who'd bitch because it didn't have enough bells and whistle and flashing lights and the ability to take online orders and stay secure and and and and.... Never mind that we had given them links to other sites that we had done, and explained that we did basic advertising sites to give them an initial web presence (the find us, print the coupon, come see us kind of websites), AND that we didn't have the money for the software to do secure online ordering. If they wanted that, they needed the pros - and that was going to be thousands of dollars and weeks away, plus would require regular maintenance.
I Hate Dialysis Message Board
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