I had a fit

[kitkatz]

I had a fit all over the NEW director of our dialysis unit the other night.  Three nights I have arrived at the center and found the door locked.  One night I could not get into the center and had to call them on my cell phone.  I pitched a fit at the director.  I even wrote them a letter. I was pissed!  The bell ont he door was not working.  The inside door was closed. No one heard me knock.  Then on the night I arrived there and the door was locked and the bell did not work.  He and the social director came to the door.  I hollered for five minutes at them!  If they did not leave the door unlocked for me or fix the bell soon, i would be back with another complaint.  Since then the door is unlocked when I get there.

I think I made an impression of ANGRY dialysis patient!  But for real, three times, I cannot get into the clinic? And they know what time I show up every time???

[Chris]

I'd throw a fit too! Well more than that maybe 

[Jean]

Very Justified Fit!!!

[Darthvadar]

I had to do this when Mum was on haemo...

She was arriving at the clinic at 6.30am, in the dark, and freezing cold, and the only door open was the revolving one... Not ideal for wheelchair users... Twenty minutes outside wasn't unusual... Not good enough...

I had to threaten to pursue the matter as discrimmination on the grounds of disability if they didn't sort it out... I was waving the Equal Status Act under their noses and reminding them of their obligations under it!...

Worked a treat!... They issued Mum with a swipe card for the regular door...

Sometimes you have to throw a tantrum any two year old would be proud of to get these people to do what they're paid for!...

Darth...

[Whamo]

Wow, I keep reading these horror stories about kidney centers.  That is so different from what I experience at Loma Linda.  I am so thankful I don't have to endure an indifferent staff like most seem to do.  Some people just get into healthcare for the money.  That's like education.  Some teachers do it for the same reason.  But these professions are callings, not jobs, and if you're not feeling it you shouldn't be doing it.  Thankfully, most of these people don't last long.

[sullidog]

at my old center there was a door code, but was only given to staff/neph/nurse practitioner, at my new one there's a key, why can't we patients have a code/key too?