I Hate Dialysis Message Board

Dialysis Discussion => Dialysis: Home Dialysis => Topic started by: KBC300 on June 11, 2019, 08:26:43 PM

Title: Fresenius Medical Care problems
Post by: KBC300 on June 11, 2019, 08:26:43 PM

I have been on PD for 2 1/2 years.  In that time, I have had 15 cyclers. Fresenius uses refurbished machines. I have had numerous different issues with these cyclers. Complaints to corporate fall on deaf ears. I got a different one today and right out of the box, it sounds like a jackhammer. I’m
So frustrated with this company but I love my doctor and nurse. Is anyone else’s having this issue? If so, have you had any response from the company?

Title: Re: Fresenius Medical Care problems
Post by: iolaire on June 12, 2019, 05:22:31 AM

Poke around here to figure out how as a patient you can report defective medical equipment and start reporting each faulty machine:
https://www.fda.gov/medical-devices/medical-device-safety/medical-device-reporting-mdr-how-report-medical-device-problems

Since it’s a medical device it’s serious and you can be sure that Fresenius is not reporting these defects for you. Federal reporting can force companies hand.

Title: Re: Fresenius Medical Care problems
Post by: Alexysis on June 12, 2019, 02:27:26 PM

FWIW, Fresinius doesn't "use refurbished cyclers", they MAKE cyclers, and repair them as needed. Are you using the 2008T? If so, those are new machines.

Title: Re: Fresenius Medical Care problems
Post by: Charlie B53 on June 13, 2019, 02:24:33 PM

The 3 1/2 years I was on PD the clinic I went to used Baxter.  In that time my Cycler did finally fail only once and I had another late the next day.

Unfortunately infection caused me to switch to my current Fresenius in-clinic Hemo 2 1/2 years ago.

No real complaints so far.

Other than I Hate Dialysis.