I Hate Dialysis Message Board

Dialysis Discussion => Dialysis: Home Dialysis => Topic started by: Simon Dog on December 03, 2017, 06:39:28 PM

Title: Replacement machine
Post by: Simon Dog on December 03, 2017, 06:39:28 PM
I was setting up my NxStage System 1 last night at 6:30PM and got a 502 error.  Customer service confirmed that error is shorthand for f.u., and had a machine shipped from NY and delivered to me in the Boston area today.

The machines are allocated 4000 hours between swap out for preventative maintenance, and I managed to get a bit over 3500 hours out of that one.

The service was great arranging a delivery on a Sunday, but this experience would make be reluctant to take the cycler on a cruise or to an area outside the service area (I know one patient who takes hers to Mexico) unless I was traveling with another person on D who had a system for mutual backup.    This makes me wonder if Bill Peckham ever found that NxStage traveling partner for his Antartic cruise.
Title: Re: Replacement machine
Post by: Simon Dog on December 04, 2017, 08:13:48 AM
AAARGH!!!!!

The new cycler worked, but when I went to bed I noticed that the fan makes a loud humming noise even when it is turned off.   New cycler on the way.
Title: Re: Replacement machine
Post by: cassandra on December 04, 2017, 10:54:28 AM
O Simon I'm very sorry for you  :angel;
There is a huge difference in noise production per machine, I totally agree.
Several times I came close to trying to throw the whole d..d machine out of the window  ;D  it's a silver lining that it would be physically impossable. But than again, I mentioned that to tech support, and the next day I had a new one. Very quiet.


Good luck, Cas
Title: Re: Replacement machine
Post by: cbatsea on February 18, 2018, 04:35:20 PM
We've had the same cycler since we began at home....but I've replaced the pure-flow 3 times....it's a PIA, but it's so much easier than hanging bags!  Our cycler is fairly quiet, but the pure flow sounds like an old washing machine!  Some are quieter than others. 
Title: Re: Replacement machine
Post by: solid98 on March 17, 2018, 06:54:52 PM
AAARGH!!!!!

The new cycler worked, but when I went to bed I noticed that the fan makes a loud humming noise even when it is turned off.   New cycler on the way.

My second Liberty PD cycler sounded like it was steam powered. I had to keep the TV on all night to drown out the noise just to be able to sleep.