I Hate Dialysis Message Board
Dialysis Discussion => Dialysis: Home Dialysis => Topic started by: Tío Riñon on December 12, 2012, 05:42:52 PM
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What is the story behind Baxter and its charging late fees to the clinics? At various times during the past year, I've been told that I was beyond a deadline for placing an order for solution and that my clinic would be charged a fee? Why is this?
What is even more strange is that I have been told that Baxter needs to get the clinic's approval to be charged the late fee before the order can be placed. If they don't agree, will I be denied my solutions?
How does penalizing the clinic motivate me to follow Baxter policies? Who is responsible for my fate if I can't get my solutions in a timely fashion?
Anyone else have experience or knowledge of this? Please share.
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When I first started PD my nurse told be I needed to be on time with my orders or there would be a fine levied against the clinic. I haven't had that happen to me, so I don't know what the process is but it wouldn't surprise me.
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I found out from my nurse that the fee is an expedited order charge in case Baxter doesn't get the required two weeks notice. Nevertheless, I still don't understand why it would be charged to the clinic. The clinic has no control over the actions of the patients.
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That's important to know. I'll be vigilant in placing my orders on time.