I Hate Dialysis Message Board

Off-Topic => Site Requests, Comments, Technical Help. => Topic started by: breezysummerday on January 04, 2009, 08:44:57 PM

Title: can't get into chat/aol user problem?
Post by: breezysummerday on January 04, 2009, 08:44:57 PM

I would love to chat, but all I get is a blank page
I've tried searching the web
I'm thinking it's because I use aol
Maybe someone can point me in the right direction?


 :thx;

Title: Re: can't get into chat/aol user problem?
Post by: Wenchie58 on January 04, 2009, 08:47:57 PM

Breezy, I use AOL and chat fine.  I would guess it's a firewall issue.
But I am mildly stupid about this computer stuff.

Title: Re: can't get into chat/aol user problem?
Post by: breezysummerday on January 04, 2009, 08:58:48 PM

Thanks Wench.....going to investigate, push some buttons and hopefully perserve
all my photos too

Title: Re: can't get into chat/aol user problem?
Post by: Sluff on January 05, 2009, 09:58:28 PM

Quote from: breezysummerday on January 04, 2009, 08:44:57 PM

I would love to chat, but all I get is a blank page
I've tried searching the web
I'm thinking it's because I use aol
Maybe someone can point me in the right direction?


 :thx;

Wish I could help but I have never heard of this problem before.

Maybe RossMAN will be able to give some advice.

Title: Re: can't get into chat/aol user problem?
Post by: Chris on January 05, 2009, 10:22:18 PM

Don't push tht button, push the other one

Ok seriously, have you recently installed or uninstalled any software?
You may need to download Adobe Flash player or Shockwave Player again.
I take it AOL is your internet connection or provider? Not your web browser? Not aware of them having their own internet browser, but could be wrong. Check for updates for your browser. But thinking that you can get to the forum, but not the chat room, I'm thinking there is a software issue somewhere.

Which operating system are you using?

Title: Re: can't get into chat/aol user problem?
Post by: paris on January 06, 2009, 07:53:49 AM

Chris will probably be of more help than anyone.    Thanks for letting us know and we will keep working together to see how we can help.   







paris, Moderator

Title: Re: can't get into chat/aol user problem?
Post by: breezysummerday on January 06, 2009, 08:21:33 AM

Hey Chris:

I pushed the other one and
got chat to work on IE!
 
I will just not log on to AOL..simple...

thank you

Title: Re: can't get into chat/aol user problem?
Post by: paris on January 06, 2009, 12:59:29 PM

See you in the chat room!!

Title: Re: can't get into chat/aol user problem?
Post by: Chris on January 09, 2009, 02:47:05 AM

I'm thinking AOL has a setting that needs to be changed. They probably have a pop up blocker, a phishing blocker,and a couple others. I need a computer that uses AOL, but not putting it o mine. AOL is not te easiest to get rid of because they like to hide stuff on your computer that takes up space on the hard drive.

Title: Re: can't get into chat/aol user problem?
Post by: Sluff on January 09, 2009, 07:11:18 AM

I agree Chris I think it is probably the pop up blocker.

Title: Re: can't get into chat/aol user problem?
Post by: breezysummerday on February 08, 2009, 11:42:06 AM

Alright, I got the latest version of 'flash'.
What I didn't do was update it in my operating system.
It must be frustrating to be an IT tech.....

Title: Re: can't get into chat/aol user problem?
Post by: Sluff on February 08, 2009, 07:55:06 PM

Glad you figured it out.  See ya in chat.